Sales Operations Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Act as a key operational collaborator with the Partnerships team, ensuring that pipeline tasks and timelines progress seamlessly.

• Manage the backend of the deals channel by creating presentations, overseeing follow-ups, addressing inbound emails and references, and organizing deal documentation.

• Handle incoming phone calls and respond to text messages from potential clients.

• Process incoming bookings from start to finish, which includes due diligence and screening research, as well as determining subsequent steps.

• Conduct research on prospective clients ahead of discovery calls, covering aspects such as their business, clinical model, compliance requirements, and due diligence and screening research.

• Prepare and arrange materials, templates, and documentation for partnership discussions and deal finalizations.

• Track and oversee follow-up tasks for active prospects, ensuring they are completed on schedule.

• Collaborate with Client Success, Compliance Ops, and BizOps to address pre-close obstacles and facilitate transitions to onboarding.

• Lead Partnerships initiatives such as enhancing CRM practices, developing case studies, and creating sales enablement resources.

• Maintain meticulous attention to detail across documentation, deal tracking, and internal processes.

• Recognize operational bottlenecks and contribute to ongoing process enhancements.

⛳️ Requirements

• 2–4 years of experience in operations, project management, support, or related fields.

• Experience in RevOps, Sales Ops, Growth Ops, or Sales Enablement is particularly relevant.

• Exceptional verbal and written communication abilities.

• High daily output accompanied by precision in execution.

• Strong attention to detail, independence, and sound judgment.

• Proven track record of accuracy in detail-oriented tasks.

• Energy, motivation, and a commitment to personal growth.

• Capacity to excel in a dynamic startup environment and manage uncertainty effectively.

• Proficient in addressing complex problems with a high degree of autonomy.

• Ability to pinpoint opportunities for process improvement and creatively structure operations.

• Interest in Sales, GTM, or Growth is advantageous.

• Enthusiasm for healthcare and healthcare innovation.

• Fully dedicated to a single full-time position.

• Willingness to work Eastern Time (EST) hours.

🏝️ Benefits

• Highly competitive salary and stock option grants.

• Numerous opportunities for growth and advancement.

• Remote work environment with flexibility.

• Paid holidays and vacation time.

• Paid sick leave.

• HMO coverage.

• A culture that promotes mentorship, learning, independence, and critical thinking.