Sales Operations Analyst, EMEA – APJ

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Act as the primary SOPS contact for all new hires during their initial 30 days.

• Facilitate AE walkthroughs of their designated territories, discussing operational rhythms and addressing queries regarding systems and tools.

• Allocate territories and accounts to new hires, ensuring the accuracy of accounts within the territory.

• Collaborate with the enablement team and Sales Leaders to develop action plans and highlight findings related to AE performance gaps.

• Oversee the ongoing enhancement of the SOPS onboarding checklist and associated documentation.

• Manage the development, distribution, and evaluation of essential Field Operations initiatives.

• Confirm territory assignments after re-carves or adjustments in headcount.

• Lead monthly clean-up activities in SFDC to maintain data hygiene.

• Identify recurring errors in SFDC and communicate patterns to Sales Systems/IT for automated solutions.

• Organize the logistics for the weekly EMEA POV Approval Board.

• Assist in establishing new regions and subregions as the international business grows.

• Handle the resolution of ad hoc and non-standard operational requests that do not align with existing playbooks.

⛳️ Requirements

• 3-5 years of experience in sales operations, revenue operations, business operations, or a similar field.

• Practical experience with Salesforce.

• Exceptional attention to detail and a process-oriented mindset — you notice what others overlook.

• Strong written communication skills; comfortable in a Slack-heavy asynchronous environment.

• Capability to juggle multiple requests at once and prioritize effectively under pressure.

• Proficient in Excel / Google Sheets for data validation and basic analysis.

• Familiarity with SFDC, Outreach, Gong, Highspot, or similar GTM tools.

• Experience with Sigma, Gong, or other business intelligence/reporting platforms.

• Prior experience in a help-queue or ticketing system (Zendesk, Jira, Slack-based triage).

• Knowledge of territory management, quota setting, or SPIFF program administration.

• Background in B2B SaaS or cybersecurity.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options