Sales Operations Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee contracts and agreements - create and prepare sales contracts utilizing designated templates and pricing guidelines.

• Manage signed contracts - download, organize files in Google Drive, and update records in HubSpot accordingly.

• Finalize deal closures - carry out deal closure procedures in HubSpot, ensuring all necessary fields are correctly filled.

• Ensure data integrity - maintain strict accuracy of data across various systems, including HubSpot, Streetsmart, and Airtable.

• Create initial proposals - develop preliminary proposals in Streetsmart up to 70% completion for final customization by the Account Executive.

• Set up new customers - establish new customer profiles in the MSP (Vanta) platform, incorporating customer details, frameworks, and company size information.

• Manage platform permissions - configure user permissions and send admin invitations for Vanta instances.

• Uphold data hygiene - monitor systems to avoid duplicate deal creation within the CRM.

• Perform quality control audits - conduct weekly audits to pinpoint companies with active contacts but no associated deals.

• Achieve strict performance metrics - complete Sprint deals from start to finish within 15 minutes, manage 10-15 new deals and 20-30 contracts daily, maintain a data accuracy rate of over 98%, and process incoming contract requests within 2 business hours.

⛳️ Requirements

• Experienced sales operations specialist - Minimum of 2 years of direct responsibility in revenue operations, high-volume deal desk environments, or specialized commercial support roles.

• Proficient HubSpot user - Consistently delivered data configuration, pipeline governance, and deal stage optimization within the HubSpot ecosystem.

• Google Workspace authority - Advanced proficiency in Google Docs, Sheets, and Drive to design, format, and secure scalable operational documents and data repositories.

• Skilled commercial contract manager - Successfully created, validated, and processed complex service proposals, customer-facing agreements, and foundational GTM documentation.

• Multi-SaaS platform manager - Ensured seamless data synchronization and concurrent software management across various business platforms (such as HubSpot, Streetsmart, and Airtable).

• Advocate for data integrity - Maintained a keen eye for detail to eliminate cross-system data discrepancies, consistently achieving a data accuracy threshold of 98% or higher.

• SOP architect - Proven ability to implement detailed operational procedures with precision while proactively identifying hidden process gaps to enhance efficiency.

• High-speed executor - Balanced rapid turnaround times with meticulous accuracy under tight service level agreements, demonstrating the capacity to process complex deals end-to-end within 15-minute intervals.

• Proactive GTM communicator - Implemented clear, concise, and immediate communication strategies to effectively manage stakeholder expectations and align efforts between sales teams and management.

• Operational problem solver - Identified, isolated, and addressed workflow bottlenecks and data mapping issues before they affected sales momentum.

• Self-motivated remote worker - Maintained optimal daily output, exceeded demanding volume targets (handling 10–15 deals and 20–30 contracts daily), and operated completely independently in a remote setting.

🏝️ Benefits

• Career Development: Clear path with mentorship and training opportunities.

• Role-Related Training: Reimbursement for the successful completion of approved training and certification courses relevant to your current role.

• Competitive Compensation: A competitive base salary with regular performance reviews linked to merit-based appraisals and bonus opportunities.

• Growth Opportunity: Early-stage company with significant room for career advancement.

• Remote-First Culture: Flexibility to work from anywhere while collaborating with a global team.