Sales Manager, Interiors

This is a fully remote position, open to applicants in California.

📋 Description

• Cultivate a high-performing sales culture through store connectivity, team development and coaching, staffing of Sales Consultants, and exceptional customer service.

• Guide a team of commissioned Sales Consultants who offer Home Depot Installation Services product lines directly in customers' homes.

• Establish and nurture relationships with store management, associates, and installation partners.

• Update and educate store partners on HDIS products and service offerings.

• Propel lead-generation initiatives within stores via the sales team.

• Oversee Sales Consultants throughout the processes of hiring, training, coaching, performance management, and retention.

• Direct the designated sales team to meet and exceed territory sales objectives.

• Evaluate and prioritize business metrics, scorecards, and KPIs; track progress and execute action plans as necessary.

• Address escalated customer inquiries and concerns effectively.

• Review reports to ensure that customer projects progress smoothly through the job process.

• Maintain accountability for Voice of the Customer scores and feedback.

• Report to the Field Director Services and supervise up to 5+ direct reports.

⛳️ Requirements

• Must be at least 18 years of age.

• Must have legal authorization to work in the United States.

• Proficient in Microsoft Office Suite.

• Demonstrated experience in leading, coaching, and developing successful sales teams, including aspects of hiring, onboarding, performance accountability, and retention.

• Proven track record in fostering and maintaining a high-performance sales culture that meets sales targets and customer experience standards.

• High school diploma and/or GED is typically required for this position.

• A minimum of 3 years of relevant work experience.

• At least 3 years of leadership experience required.

• Willingness to travel overnight 5% to 20% of the time.

• Capability to perform intermittent physical activities such as walking, standing, stooping, climbing, and lifting materials or equipment.

• Ability to work in environments that may involve exposure to dust, fumes, odors, temperature extremes, loud noise, strong drafts, or bright lights.

🏝️ Benefits

• Structure of commissioned Sales Consultants team.

• Overnight travel typically required 5% to 20% of the time.

• Commitment to equal employment opportunity.