Sales Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Foster a high-performing sales culture through store connectivity, team development and coaching, staffing Sales Consultants, and delivering exceptional customer service.

• Supervise a team of commissioned Sales Consultants who conduct in-home sales of Home Depot Installation Services product lines.

• Establish and maintain strong relationships with store management and associates.

• Provide updates and training to store partners on HDIS product offerings.

• Drive lead generation efforts within the store through the sales team.

• Oversee Sales Consultants throughout the processes of hiring, training and coaching, performance management, and retention.

• Guide the assigned sales team to meet and exceed territory sales goals.

• Comprehend, analyze, and prioritize business metrics, scorecards, and KPIs.

• Execute action plans aimed at enhancing performance.

• Address escalated customer inquiries and concerns, leveraging relationships with Installation partners.

• Track customer project progress and monitor Voice of the Customer scores and feedback.

• Report directly to the Field Director Services and manage up to 5+ direct reports.

⛳️ Requirements

• Must be at least 18 years old.

• Must be legally authorized to work in the United States.

• High school diploma and/or GED is required.

• A minimum of 3 years of work experience is necessary.

• At least 3 years of leadership experience is required.

• Proficiency in Microsoft Office Suite is preferred.

• Demonstrated experience in leading, coaching, and developing effective sales teams, including hiring, onboarding, performance accountability, and retention is preferred.

• Proven track record of creating and maintaining a high-performance selling culture that consistently meets sales targets and customer experience standards is preferred.

• Must be able to walk, stand, stoop, climb, and lift materials or equipment, some of which may be heavy or awkward.

• Must be able to work in environments with regular exposure to dust, fumes, odors, temperature extremes, loud noise, strong drafts, or bright lights.

• Overnight travel is typically required 5% to 20% of the time.

🏝️ Benefits

• Full-time employment.

• Overnight travel is typically required 5% to 20% of the time.