Sales Engineer – Veterinary Software

This is a fully remote position, open to applicants in United States.

📋 Description

• You will create and present customized product demonstrations tailored to customer pain points, starting with a thorough validation of needs before offering solutions.

• You will showcase ezyVet, Neo, Cornerstone, and related Veterinary Software solutions, effectively aligning product capabilities with measurable customer outcomes while fostering an engaging, customer-centric conversation.

• You will handle and resolve technical inquiries and objections using a structured, consultative methodology, while identifying and documenting additional customer needs as they arise.

• You will evaluate technical requirements, including workflows, integrations, data migration, infrastructure, security, and user adoption considerations.

• You will spearhead technical validation activities, such as proof-of-value sessions, solution workshops, and integration discussions with technical stakeholders.

• You will develop and document solution architectures, integration strategies, and migration plans to ensure a seamless transition to implementation, while also contributing technical expertise to RFPs and security reviews.

• You will prioritize and pursue opportunities that align with defined criteria, managing your workload to support high-impact deals while adhering to established service levels.

• You will work closely with sales partners on account strategy and preparations, ensuring a thorough technical handoff at deal closure, including solution context and success criteria.

• You will aid in the development of sales capabilities by coaching on product knowledge, demonstration best practices, and value-based storytelling, while also contributing to enablement materials and training programs.

• You will provide structured feedback to Product and Marketing teams regarding competitive insights, product gaps, and market dynamics, contributing to the development of positioning and messaging.

• You will maintain extensive expertise across the Veterinary Software portfolio and veterinary practice workflows, utilizing your knowledge of integrated solutions to highlight competitive differentiation.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in Computer Science, Engineering, Veterinary Technology, or a related field.

• 5+ years of experience in sales engineering, solution consulting, or pre-sales roles within the SaaS or veterinary technology sectors.

• Proven hands-on expertise with PIMS systems, such as ezyVet, Neo, Cornerstone, or similar platforms; the ability to demonstrate in depth across all three is preferred.

• A strong understanding of veterinary practice workflows (clinical, operational, financial) and the operational economics of small-animal or mixed practices.

• In-depth knowledge of APIs, SaaS architecture, integration patterns, and data migration strategies.

• Demonstrated success in operating within a defined sales methodology (SPICED, MEDDPICC, Sandler, or equivalent) and within a tiered sales engineering engagement model with established entry criteria and SLAs.

• Excellent communication and presentation skills for both technical and non-technical audiences.

• Proven ability to mentor others and simplify complex concepts.

• Direct experience with IDEXX or similar diagnostics integrations and lab system workflows is preferred.

• Experience with legacy-to-cloud PIMS migrations (such as Cornerstone-to-cloud, AVImark, etc.) and the accompanying change management is preferred.

• Familiarity with ROI/cost-of-inaction quantification frameworks at the practice level is preferred.

🏝️ Benefits

• Base salary starting at $120,000+ based on experience.

• Opportunity for an annual cash bonus.

• Equity options available.

• Health, Dental, and Vision benefits effective from day one.

• 5% matching on 401k contributions.

• On-the-job training and opportunities for career advancement.

• Additional benefits, including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more.