Sales Engineer, LATAM

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist sales representatives by providing clear and engaging product demonstrations in Spanish.

• Collaborate with LATAM Account Executives throughout the sales cycle to respond to technical inquiries and address regional compliance or technical issues.

• Lead proof-of-value projects, including trial setup, implementation, and showcasing measurable outcomes.

• Engage in sales calls to identify technical challenges and gain an understanding of customer environments across Latin America.

• Troubleshoot and investigate basic technical problems, escalating complex issues as necessary.

• Offer technical insights during deal planning and convert customer requirements into product solutions.

• Take part in training sessions and develop expertise in KnowBe4’s product offerings and the cybersecurity landscape.

⛳️ Requirements

• Native or full professional proficiency in both Spanish and English, in written and spoken forms.

• A minimum of 1 year of presales experience or a comparable blend of technical and sales experience.

• A solid technical background in cybersecurity or related areas.

• Capability to discuss security concepts, threats, compliance, and technical architecture credibly with IT and security teams.

• Exceptional communication skills for conveying technical ideas to non-technical audiences.

• Proficiency in writing professional emails and delivering confident presentations.

• Ability to manage various customer interactions across different time zones.

• Strong organizational skills, follow-through, accountability, and interpersonal abilities.

• Capacity to collaborate effectively with sales representatives.

• A genuine interest in enhancing skills and acquiring knowledge in new technologies and sales methodologies.

• Fluency in Portuguese or a working knowledge of the language is a plus.

• Experience with Latin American cybersecurity trends, regulations, or compliance requirements is advantageous.

• Familiarity with security awareness training, phishing simulation, or compliance management concepts is a plus.

• Experience with mail environments, Active Directory, or standard IT infrastructure is a plus.

• An applicant assessment and background check may be part of the hiring process.

🏝️ Benefits

• Company-wide bonuses based on achieving monthly sales targets.

• Bonuses for employee referrals.

• Adoption assistance.

• Tuition reimbursement.

• Certification reimbursement.

• Bonuses for completing certifications.

• Flexibility to work remotely.

• Structured training programs.

• Mentorship from seasoned Sales Engineers.

• A modern, high-tech, and enjoyable work environment.