Sales Engineer – EMEA

This is a fully remote position, open to applicants in Europe.

📋 Description

• Oversee projects that incorporate Blackwall products and solutions into the environments of clients and partners.

• Evaluate existing systems architecture and work alongside Architect and Developer teams to propose solutions or enhancements.

• Address technical challenges as they occur, designing, modifying, and testing technical solutions.

• Offer guidance to development teams and clients, keeping stakeholders informed about technical issues and evaluating the business impact of technical decisions.

• Provide updates to stakeholders regarding product development processes and engage directly with clients to grasp their needs, challenges, and requirements.

• Assess client systems or processes to pinpoint opportunities where Blackwall solutions can deliver added value.

• Conduct product demonstrations and presentations to highlight the functionality of Blackwall products and how they meet client needs.

• Collaborate with sales teams to outline proposed solutions, focusing on both technical details and business benefits.

• Deliver ongoing third-level technical support to partners, addressing inquiries, concerns, and technical challenges.

⛳️ Requirements

• At least 5 years of progressive experience in the Infrastructure, Hosting, or E-Commerce sectors, ideally as a Sales Engineer or Solutions Architect with a customer-centric approach.

• Intermediate to advanced proficiency in Linux, with significant hands-on experience utilizing the Linux command line for administration, troubleshooting, and operational tasks.

• Solid knowledge in web hosting, firewalling, and web traffic management.

• Comfortable working in a startup atmosphere with a commitment to our collective success.

• Willingness to take responsibility for projects and challenges, driving timelines and managing deliverables.

• Outstanding communication skills, with the ability to establish and maintain strong relationships with clients and partners.

• Proven ability to work collaboratively and cross-functionally in a fast-paced and dynamic environment.

• Self-motivated individual contributor who can also thrive as a team player.

• Strong analytical and problem-solving abilities.

🏝️ Benefits

• Become part of a rapidly growing cybersecurity company supported by prominent European investors.

• Work fully remotely with a distributed team spanning Europe, APAC, and the Americas.

• Collaborate with specialists in cybersecurity, infrastructure, and AI-driven innovation.

• Make a direct contribution to the protection and performance enhancement of millions of websites every day.

• Join a team that prioritizes clarity, accountability, and human connection over hierarchy.

• We are dedicated to fostering a diverse and inclusive workplace and encourage all candidates to apply for our positions. We actively value and seek diverse talent!