Sales Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Become an expert in TeamViewer’s IT and DEX product offerings.

• Conduct engaging product demonstrations, workshops, and webinars that address customer pain points.

• Communicate the technical and business value of our solutions to both technical and non-technical audiences.

• Perform thorough discovery sessions to grasp customer challenges and goals.

• Create and propose tailored solutions that meet customer needs while utilizing TeamViewer’s capabilities.

• Prepare solution proposals, statements of work (SOWs), and technical documentation.

• Lead proof of value (POV)/proof of concept (POC) and pilot projects to assess solution effectiveness in customer settings.

• Offer hands-on technical support and guidance throughout the validation phase.

• Evaluate results and provide actionable recommendations.

• Collaborate with sales teams throughout the sales process, offering technical expertise and assistance.

• Address RFx documents with precise and persuasive technical responses.

• Work alongside Product Management, Engineering, and Customer Success teams to ensure customer satisfaction and ongoing improvement.

• Stay updated on industry trends, competitor offerings, and new technologies.

• Provide feedback to internal teams to shape the product roadmap and drive innovation.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).

• 2+ years of experience in technical pre-sales, solutions engineering, or enterprise IT consulting.

• Profound understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX platforms.

• Familiarity with SaaS applications such as RMM, ITSM, Asset Management, and observability tools.

• Practical experience with APIs, scripting, virtualization, cloud computing, and security protocols.

• Demonstrated ability to engage with C-level stakeholders and convert complex technical ideas into business value.

• Excellent presentation, communication, and documentation skills.

• Willingness to travel up to 30% of the time.

• Outstanding interpersonal skills – you excel at establishing trust and rapport with stakeholders at all levels, from IT professionals to C-suite executives.

• Strong technical expertise – you possess in-depth knowledge of enterprise systems management, modern device management, and end-user computing.

• A collaborative mindset with a strong independent drive – you excel both as a self-starter and a team player.

• A professional demeanor and attention to detail – you approach every customer interaction with a polished, reliable attitude, ensuring high-quality outcomes and experiences.

🏝️ Benefits

• Onsite onboarding at our headquarters for an optimal start.

• Attractive compensation and benefits packages, including company achievement bonuses or sales bonuses and regular salary reviews.

• Contributions to the private pension plan (BAV) up to the maximum amount, topped up by TeamViewer.

• Offices conveniently located for public transport access.

• Option to lease an e-bike (Germany only).

• Special terms available for local gyms.

• Access to a Corporate Benefits platform offering numerous discounts.

• Regular team events and company-wide celebrations.

• Open door policy, no dress code rules, and frequent all-hands and leadership lunches.

• Hybrid and flexible working hours.

• Work From Abroad Program allowing up to 40 days of work outside your contracting country.

• We celebrate diversity as one of our core values; join us in driving one of the c-a-r-e initiatives!