Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with Account Directors throughout the sales process to gain insights into customer objectives, operational challenges, and success criteria.

• Facilitate discovery sessions, product demonstrations, and technical assessments to assist potential customers in evaluating HONK’s platform and services.

• Work with customers to identify business requirements, document workflows, and design solutions that meet their operational needs and strategic objectives.

• Act as the technical lead during the evaluation phase, overseeing security reviews, integration discussions, workflow validation, and other due diligence tasks.

• Evaluate the viability of customer requests and proposed solutions, collaborating with Product, Engineering, and Operations teams to ensure alignment with current capabilities and future priorities.

• Assist with RFP submissions, security questionnaire responses, technical documentation requests, and other pre-sales initiatives necessary to progress opportunities.

• Serve as the main point of contact between Sales and internal stakeholders, ensuring cohesive alignment on new business and expansion opportunities.

• Share customer feedback, market insights, and emerging requirements with Product and Engineering teams to inform future product development.

• Keep comprehensive documentation of customer requirements, proposed solutions, technical dependencies, and implementation considerations throughout the sales journey.

• Guarantee a smooth transition from pre-sales to onboarding by documenting technical requirements, customer expectations, and implementation plans for Account Directors, Account Managers, and Operations teams.

⛳️ Requirements

• Over 3 years of experience in Sales Engineering, Solutions Consulting, Technical Account Management, Product Operations, or a similar customer-facing technical role.

• Capability to convert intricate technical concepts into clear business value for both technical and non-technical audiences.

• Experience in leading discovery sessions, workflow evaluations, and solution design discussions with enterprise-level clients.

• Excellent communication and presentation skills, with the ability to influence stakeholders across various functions.

• Experience collaborating closely with Product and Engineering teams in a SaaS or tech-driven environment.

• Demonstrated ability to handle multiple opportunities concurrently while maintaining a keen eye for detail.

• Preferred experience in supporting enterprise software evaluations, integrations, APIs, or operational workflows.

• Background in automotive, roadside assistance, logistics, fleet, mobility, or marketplace industries is a plus.

🏝️ Benefits

• Comprehensive range of medical, financial, and/or other benefits.