Sales Engineer

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Collaborate with Account Executives during the sales process to create effective solution strategies.

• Conduct highly tailored product demonstrations that present a persuasive business and operational narrative.

• Consult with operators to grasp intricate workflows and propose scalable solutions.

• Convert customer challenges into product capabilities and quantifiable business results.

• Complete Requests for Proposals (RFPs), Requests for Information (RFIs), security questionnaires, and technical documents.

• Act as a bridge between Sales and Product by relaying market insights, feature requests, and competitive intelligence.

• Keep the sales team updated about new product functionalities through enablement sessions, demo updates, and internal training.

• Create and maintain demo environments, presentation materials, and solution playbooks.

• Assist in discovery sessions, technical deep dives, executive presentations, and proof-of-concept discussions.

• Work in conjunction with Product, Marketing, Customer Success, and Implementation to ensure consistent messaging and seamless customer transitions.

• Collaborate on strategic pursuits and executive presentations.

• Develop scalable demo strategies, storytelling techniques, and best practices.

• Aid with complex RFPs, RFIs, security assessments, and technical documentation.

• Provide organized field feedback to Product Management to shape roadmap priorities.

• Build and manage demo environments and sales enablement resources.

• Mentor and empower Account Executives on new features, competitive positioning, and solution selling.

• Identify opportunities to enhance processes and contribute to the evolution of the Solutions Engineering organization.

⛳️ Requirements

• Background in senior living, post-acute healthcare, or healthcare technology.

• Strong grasp of assisted living operations, clinical workflows, medication management, billing, or resident care.

• Outstanding presentation, communication, and executive facilitation abilities.

• Capability to convert complex functionalities into significant business value.

• Experience leading discussions at the executive level with large, multi-site organizations.

• Highly collaborative and adept at working across various departments.

• Exceptional written communication skills with experience in completing RFPs, RFIs, and technical questionnaires.

• Self-motivated individual who excels in a fast-paced, high-growth setting.

• Enthusiasm for continuous learning and becoming a trusted advisor to both prospects and internal teams.

• Travel Expectations (approximately up to 25% on average).

• Availability to travel for client meetings, conferences, and strategic onsite engagements.

• Attend executive and C-suite presentations for enterprise opportunities where face-to-face collaboration brings added value.

• Travel with Account Executives and the Director of Solutions Engineering to support impactful customer interactions.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Opportunities for professional development and training.

• Supportive and inclusive company culture.