Sales Enablement Manager – Revenue Cycle

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Onboarding & Certification: Develop and implement a structured onboarding program for new Sales and CSD hires, incorporating a certification milestone before they assume full account/quota responsibilities. Objective: significantly reduce the time to achieve the first qualified opportunity and enhance productivity metrics compared to the current baseline.

• Playbooks & Tools: Create and sustain the discovery guide, competitive battlecards, objection handling library, and cross-sell map identified as deficiencies in the existing commercial enablement materials, designed for day-to-day application in live transactions rather than just reference documents.

• AI Enabled Content Velocity: Leverage Claude and similar tools to draft, refine, and localize enablement content, call preparation briefs, and account-specific messaging at a speed that traditional enablement cycles cannot achieve. This is an essential working methodology, not merely an optional efficiency enhancement.

• Tool & Systems Proficiency: Take ownership of certification regarding the commercial tool stack, Salesforce, sales engagement platforms, and AI-enabled selling tools, ensuring that reps and CSDs can use them adeptly in live transactions, rather than simply logging activities. Goal: measurable improvements in tool-driven productivity, pipeline hygiene, and content reuse correlated with proficiency levels.

• Cross Functional Program Delivery: Collaborate with Revenue Operations to integrate enablement content and certification tracking directly into Salesforce, and partner with Product Marketing to translate positioning (e.g., CRI category narrative, client proof points) into field-ready materials.

• Enablement Measurement: Manage the enablement scorecard, which includes certification completion, ramp velocity, content utilization, and correlation to pipeline and win rate outcomes. Present findings during the monthly commercial operating review.

⛳️ Requirements

• Bachelor’s degree in Business, Communications, Instructional Design/Learning & Development, Marketing, or a related field is preferred; relevant practical experience in commercial enablement, sales training, or revenue operations will be accepted in lieu of a degree.

• 4 to 8 years of experience in commercial enablement, sales training, or revenue operations, preferably in the B2B SaaS or healthcare/RCM sectors with enterprise and committee-based buying processes.

• Proven track record as a builder: has personally developed onboarding curricula, certification programs, or playbooks, rather than just overseeing a vendor or platform.

• Proficient with AI tools (e.g., Claude) as accelerators for content development, along with a solid understanding of Salesforce and sales engagement platforms.

• Comfortable working with minimal structure and juggling competing priorities; this role involves building and shipping within a company that is on an active exit timeline.

• Experience in healthcare revenue cycle, payer, or provider-side commercial roles is a significant advantage, though not mandatory.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities