Sales Director, Healthcare

This is a fully remote position, open to applicants in United States.

📋 Description

• Acquire new business opportunities with telehealth companies and healthcare systems.

• Manage a quota and a targeted account portfolio; oversee the complete sales cycle from initial discussion to finalized contract.

• Promote mpathic's platform and expert-led services to organizations engaged in building, deploying, or adopting AI technologies.

• Develop and implement account strategies involving clinical, medical, AI, digital health, informatics, quality, patient safety, compliance, security, legal, and executive stakeholders.

• Generate sales pipeline through outbound efforts, networking, partnerships, conferences, and events.

• Conduct discovery conversations addressing AI use cases, safety and risk issues, governance requirements, and success metrics.

• Collaborate with Solutions Architects and Product teams on demonstrations, pilot programs, proposals, RFPs, as well as security, privacy, and procurement assessments.

• Navigate the healthcare purchasing processes, committee decisions, compliance and legal reviews, and contract negotiations.

• Establish credibility with clinical and technical decision-makers regarding AI assessment, clinical red teaming, and monitoring.

• Facilitate customer transitions with the Customer Success team.

• Identify opportunities for account expansion.

• Provide feedback on market trends, competitors, customers, regulatory issues, and governance to Sales leadership, Product Marketing, and Product teams.

• Enhance healthcare messaging, sales strategies, and ideal customer profiles.

• Maintain precise pipeline records, forecasts, and account notes within the CRM system.

• Within the first 60–90 days, familiarize yourself with the platform and customer base, shadow customer interactions, develop account plans, and create a qualified sales pipeline.

• By the end of the first year, achieve or exceed your quota, secure new logos, build trusted advisor relationships, and contribute to the development of the healthcare sales playbook.

⛳️ Requirements

• Proven history of closing intricate, multi-stakeholder deals with both technical and clinical decision-makers.

• Demonstrated success in meeting or surpassing sales quotas.

• Proficient in selling SaaS solutions accompanied by expert-led services.

• Capable of engaging credibly with clinicians, technologists, compliance leaders, and executives.

• Excellent skills in discovery, negotiation, and sales forecasting.

• Strong discipline in pipeline management and CRM utilization.

• Self-motivated yet collaborative.

• Willingness to travel; travel requirement up to 30%.

• Over 7 years of experience in sales, preferably in enterprise B2B software or services.

• Experience in AI safety, AI evaluation, or selling AI-related products.

• Background in selling healthcare technology solutions to telehealth companies, health systems, or digital health organizations.

• Knowledge of healthcare privacy, security, and compliance regulations, including HIPAA.

• Understanding of how health systems assess and govern new technologies.

• Based in the United States; preference for candidates on the West Coast.

🏝️ Benefits

• Remote-first work environment.

• Culture focused on autonomy and trust.

• Opportunities for travel to meet customers and participate in healthcare events (up to 30%).