Sales Development Representative III

This is a fully remote position, open to applicants in Italy.

📋 Description

• Create and implement strategic territory plans to foster new service revenue opportunities.

• Actively identify, target, and engage potential customers through outbound prospecting efforts including phone calls, emails, social media engagement, and virtual meetings.

• Establish and sustain a strong sales pipeline through ongoing lead generation and qualification activities.

• Enhance contract penetration within the installed base by identifying opportunities to convert competitive accounts, out-of-warranty customers, and Time & Materials customers into Service Agreement clients.

• Stimulate demand for service products by identifying customer needs, operational challenges, and business goals.

• Evaluate inbound and outbound leads and advance opportunities through the sales funnel.

• Conduct exploratory discussions with customers to comprehend service requirements and present value-based solutions.

• Prepare and present service proposals, quotations, and presentations that meet customer needs and encourage contract adoption.

• Leverage Salesforce.com to oversee pipeline activities, forecast opportunities, document customer interactions, and monitor sales performance.

• Collaborate with Service Marketing to implement targeted campaigns that create new business opportunities.

• Work alongside Product Sales Representatives to identify and seize service opportunities linked to instrument placements.

• Collect and share competitive intelligence, market trends, and customer feedback to inform commercial strategy.

• Meet or surpass assigned sales quotas, pipeline goals, and key performance indicators.

• Lead negotiations for multi-year Service Agreements.

• Facilitate contract negotiations for key account groups.

• Safeguard recurring revenue through proactive renewal strategies.

⛳️ Requirements

• Bachelor's degree in Science, Engineering, Business, or a related field; relevant commercial experience will also be taken into account.

• Over 8 years of successful experience in technical B2B sales, account management, or customer-facing commercial roles within the life sciences, analytical instrumentation, or similar sectors.

• Strong commercial acumen.

• Exceptional communication, presentation, negotiation, and relationship-building abilities, capable of engaging stakeholders at all organizational levels, including executive decision-makers.

• Self-driven and highly results-oriented with excellent business development skills and the ability to grow existing accounts.

• Proven track record of building pipeline and securing new business opportunities and acquiring new customers.

• Experience in selling complex service or capital equipment solutions.

• Proficiency in CRM platforms (Salesforce preferred).

• Willingness to travel up to 35% within the assigned territory.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible working hours

• Paid time off

• Remote work options