Sales Development Representative, Expansion and Pay

This is a fully remote position, open to applicants in United States.

📋 Description

• Reach out to our current customer base to pinpoint and assess opportunities for growth, emphasizing the upsell and cross-sell of our invoicing and payments products.

• Initiate discussions with clients who have not yet activated key features of Granum.

• Qualify and schedule expansion meetings for the Customer Success team, generating a pipeline from within the existing customer portfolio.

• Conduct high-volume outreach primarily via phone, supported by email and sequences, while maintaining organization and consistency in your efforts.

• Collaborate with the Payment team and Customer Success to recognize expansion signals and facilitate smooth handoffs.

• Accurately track activities, pipeline, and outcomes in Salesforce with discipline.

• Stay well-informed about the invoicing and payments product to confidently address common objections in real time.

• Provide insights on effective messaging, objections encountered, and factors driving clients to take action.

⛳️ Requirements

• Prior experience in sales, customer success, or account management is advantageous, particularly if you have engaged in upsell or expansion discussions.

• You possess a personable and energetic demeanor, genuinely enjoying interactions with others.

• A natural conversationalist, you can seamlessly transition from casual discussions to meaningful business dialogues without any awkwardness.

• You are goal-oriented and motivated by achieving targets.

• Strong organizational skills and discipline are essential, as high-volume outreach necessitates a systematic approach.

• You thrive in a fast-paced, collaborative environment and are receptive to feedback.

• You can quickly learn about a product and communicate about it confidently.

• You aspire to build a career in sales and view this role as a stepping stone.

🏝️ Benefits

• In the U.S., we provide comprehensive medical, dental, and vision coverage with various plan options, along with additional benefits such as HSA/FSA accounts, disability and life insurance, and more.

• In Canada, we offer an employer-funded HSA-based benefits plan that includes drug, dental, and mental health coverage, allowing you a flexible approach to managing your healthcare needs.

• We are dedicated to your financial future, featuring 401(k) matching for U.S. employees and RRSP matching for our Canadian team members.

• We invest in your professional growth through tailored career development discussions and support for tools, courses, and resources to foster your success.

• For work-life balance, we provide unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1, enabling you to truly recharge.