Sales Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute outbound prospecting through email, phone, LinkedIn, and other channels to discover and qualify new institutional leads within designated segments.

• Investigate and prioritize target accounts to facilitate territory planning and enhance pipeline growth.

• Address and qualify inbound leads, collecting relevant institutional context before arranging a handoff to the ISR.

• Keep precise and current records of all prospect interactions, communications, and pipeline status in the CRM.

• Arrange discovery calls and product demonstrations on behalf of the ISR Representative with qualified prospects.

• Equip the ISR Representative with pertinent prospect background, institutional context, and engagement history prior to meetings.

• Assist the ISR Representative in managing the active pipeline by monitoring deal stage progress and flagging stalled opportunities.

• Collaborate with Customer Success Managers to identify lapsed or at-risk customers and initiate targeted re-engagement outreach.

• Monitor and report activity metrics, including outreach volume, meetings scheduled, and lead-to-handoff conversion rates.

⛳️ Requirements

• A Bachelor’s degree in business, marketing, communications, or a healthcare-related field is required (An equivalent combination of training and experience may be accepted in lieu of degree requirements).

• 0–2 years of experience in sales development, inside sales, customer service, or a customer-facing role.

• Proven ability to conduct professional outreach and manage high-volume communications across various channels.

• Strong proficiency in Microsoft Office (e.g., Excel, Word) and certification management/reporting software.

• Familiarity with HIPAA and FERPA compliance and violations.

• Highly organized, self-motivated, goal-oriented, adaptable, passionate, confident, detail-oriented, resilient, energetic, with a strong work ethic, compassion, and empathy.

🏝️ Benefits

• Tuition Reimbursement/Continuing Education Allowance

• Flexible schedules

• Generous paid time off

• Health and dental benefits

• Computer Purchase Loan Program

• Pet Insurance

• Retirement Savings Plan (401k) after 30 days

• Travel opportunities