Sales Development Representative

This is a fully remote position, open to applicants in Arizona, +10 more states.

📋 Description

• Execute Strategic Cold Outreach: Perform high-volume, targeted outbound activities such as cold calls, personalized emails, and LinkedIn outreach to connect with prospects who are not yet acquainted with Melio.

• Prospect & Identify Ideal Customers: Leverage provided lists and conduct independent research to discover SMB businesses that fit our Ideal Customer Profile (ICP) and identify key decision-makers within those entities.

• Qualify & Convert Prospects: Initiate discovery conversations with prospects, effectively assess their needs and pain points, and successfully schedule introductory meetings for our SMB Account Executives.

• Collaborate on Outbound Strategy: Partner closely with your assigned Account Executives and Sales leadership to create, refine, and implement outbound strategies, adapting tactics based on performance and market insights.

• Optimize Lead Handoff: Facilitate a smooth and effective transition of qualified opportunities to Account Executives, providing thorough context to enhance conversion rates.

• Contribute to Pipeline Growth: Consistently achieve and surpass daily, weekly, and monthly activity and meeting-set goals, playing a direct role in Melio's revenue pipeline.

• Support Go-to-Market Initiatives: Occasionally assist with various initiatives such as event preparations and follow-ups, targeted call blitzes, and other revenue-generating projects.

• Document & Analyze Performance: Keep precise and current records of all prospecting activities and customer interactions within Salesforce, supporting a data-driven approach to performance enhancement.

⛳️ Requirements

• 1+ year of dedicated experience in an Outbound Sales Development or Business Development Representative role, with a demonstrated history of successful cold outreach (cold calling, email, LinkedIn).

• Proven ability to identify target prospects and key decision-makers within a specific territory.

• Experience in conducting high-volume, consistent outbound efforts while maintaining quality and personalization.

• Excellent verbal and written communication skills, with the capability to clearly articulate value propositions and manage objections effectively.

• A results-driven mindset with a strong motivation to meet and surpass targets.

• Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft).

• Ability to collaborate with Account Executives and adapt to changing sales strategies.

• Resilience and a positive outlook in the face of challenges, with a strong desire to learn and advance in a sales career.

• Experience in Fintech, SaaS, or startups is a plus, showcasing an ability to excel in a fast-paced environment.

• Bonus Points: Experience in the payments or SMB market.

• Familiarity with sales methodologies.

• Proven ability to utilize data to enhance prospecting efficiency.

🏝️ Benefits

• Medical, Dental, and Vision: We provide generous and highly competitive plans with up to 100% employer-paid coverage, along with FSA and HSA options.

• 401K matching: Experience the investment of working at a high-growth company.

• Wellness: We adopt a holistic approach to wellness at Melio, focusing on providing financial, physical, emotional, social, and community support for our employees.

• Time Off: Prioritizing rest and recharge, we offer competitive vacation time, sick days, holidays, parental leave, and wedding days to give you the time you need, when you need it.

• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and numerous catered meals each week.

• Office culture: Flourish in our collaborative offices located in New York City or Denver, in a hybrid working environment. We are also dog-friendly!

• Growth and development: Rely on our diverse team to support your professional and personal growth through workshops, mentorship programs, and team-building activities.