Sales Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Recruit, train, mentor, and oversee a global team of SDRs across inbound, outbound, enterprise, and strategic segments; establish segment-specific pipeline KPIs and create onboarding and ramp-up programs.

• Manage the SDR technology stack and playbooks (including scripts, sequences, and qualification criteria) while continuously enhancing them; advocate for the adoption of AI and automation tools, evaluating their impact on pipeline quality and representative productivity.

• Formulate unique outbound/inbound strategies tailored to buyer segments (from SMB to enterprise/strategic); collaborate with Sales leadership on territory and account segmentation.

• Coordinate with Marketing on funnel management, campaigns, and messaging; work alongside AEs and Sales leadership on SAO handoff and lead-quality feedback loops.

• Take charge of SDR reporting and dashboards; leverage data to pinpoint funnel bottlenecks and promote ongoing improvement.

• Cultivate a dynamic, accountable team culture grounded in continuous learning and experimentation with new tools and methodologies.

⛳️ Requirements

• Minimum of 2 years of direct leadership/management experience in SDR roles; at least 4 years of overall experience in a sales-related position (SDR, AE, Sales operations, or similar).

• Strongly preferred experience in supporting or managing SDRs across inbound, outbound, enterprise, and strategic motions; global or multi-region experience is a plus.

• Proficient understanding of Salesforce, Outreach, ZoomInfo, and Nooks (or equivalent technologies).

• Proven experience utilizing AI tools to enhance SDR productivity (lead scoring, sequencing, conversational AI) — be prepared to discuss specific tools or workflows you've implemented.

• Comfortable assessing and trialing new sales technologies without waiting for a flawless process.

• Excellent communication and coaching abilities; effectively ramps new representatives quickly and establishes repeatable systems (playbooks, cadences) rather than relying on individual heroics.

• Adapts strategies as the business and technology landscape evolve; questions the necessity of existing manual processes.

• Works independently: identifies gaps before they become apparent and proposes solutions rather than merely reporting issues.

🏝️ Benefits

• We foster an energetic environment characterized by an entrepreneurial, informal, versatile, intelligent, and fast-paced culture.

• Encourage a transparent and relatively flat organizational structure that emphasizes collaboration, idea sharing, and open communication.

• Prioritize innovation over the fear of making mistakes.