Sales Communications & Training Owner

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Establish and uphold organization-wide communication frameworks, including cadence, channels, and approval processes.

• Create and manage playbooks, training guides, and documentation to promote consistent knowledge sharing across all business units.

• Change Management: Define and implement standards for change management and rollout regarding planning, communication, and execution of new initiatives, processes, and system updates.

• Training and Enablement: Design, coordinate, and deliver training programs and enablement resources to ensure teams possess the necessary knowledge and skills for success.

• Cross-Functional Collaboration: Collaborate with Operations, Quality, IT, and other stakeholders to ensure preparedness for launches, process updates, and organizational changes. Lead alignment and readiness meetings to facilitate smooth execution.

• Communication Leadership: Provide clear, timely, and actionable communications across the enterprise concerning launches, pricing, process alterations, and other critical updates.

• Adoption and Performance Monitoring: Monitor adoption metrics, identify gaps, and proactively enact corrective measures to reinforce consistency and alignment throughout the field.

• Continuous Improvement: Gather feedback from teams and analyze performance data to refine playbooks, training, and communications for ongoing enhancement.

• Ownership and Accountability: Assume sole responsibility for enterprise communications, playbooks, and training standards, ensuring aligned rollouts across all business units and promoting operational coherence.

⛳️ Requirements

• Bachelor’s degree in Business, Communications, Training & Development, or a related field, or equivalent practical experience.

• Over 5 years of experience in sales enablement, corporate communications, training, or change management, preferably in a fast-paced, technology-driven electronics distribution or B2B environment.

• Demonstrated ability to create and implement organization-wide communication frameworks, playbooks, and training programs that promote consistency and adoption.

• Strong grasp of change management and rollout best practices, with a proven record of fostering alignment across multiple business units.

• Exceptional written and verbal communication skills, capable of converting complex concepts into clear, actionable messages for internal teams.

• Experience in delivering training, workshops, and enablement initiatives across diverse teams.

• Highly organized, detail-oriented, and adept at managing multiple priorities and initiatives concurrently.

• Collaborative approach with experience working alongside Operations, Quality, IT, and business leaders to ensure successful execution.

• Adaptable to a fast-paced, innovation-driven environment, capable of quickly adjusting while maintaining high standards.

• Proficient in communication, collaboration, and learning tools (e.g., Microsoft Office, SharePoint, LMS platforms).

• Data-driven and metrics-focused, able to track adoption, assess impact, and consistently enhance programs.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement plans with company matching.

• Opportunities for professional development and advancement.

• Flexible work arrangements and a supportive work environment.