Sales Closer

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take ownership of the entire inbound lead intake and sales process from the initial contact to closing.

• Promptly respond to new leads via phone calls, text messages, email, Slack, and automated follow-up campaigns.

• Conduct qualification calls to evaluate prospects’ situations and concerns regarding their credit reports.

• Identify and filter out unqualified leads by utilizing established qualification criteria.

• Build rapport with potential clients and articulate the company’s services and subsequent steps.

• Nurture leads through timely and personalized follow-up communications.

• Arrange consultations for qualified prospects with attorneys or the relevant internal team.

• Work towards independently closing qualified opportunities.

• Keep precise records of conversations, qualification outcomes, follow-ups, and results.

• Monitor Slack and incoming lead channels in real-time during working hours.

• Assist in developing sales scripts, qualification criteria, follow-up sequences, and best practices for intake.

• Provide insights on lead quality, recurring objections, and opportunities for conversion improvement.

• Achieve or surpass targets for appointment-setting, conversion, and revenue generation.

⛳️ Requirements

• Demonstrated experience in sales, specifically in lead nurturing, follow-up, appointment setting, and closing.

• Experience in managing warm or inbound consumer leads throughout the entire sales cycle.

• Excellent spoken and written English skills.

• Natural, confident, and consultative communication style.

• High emotional intelligence with the ability to quickly establish trust.

• Strong critical-thinking abilities and sound judgment regarding lead quality.

• Comfortable discussing sensitive financial or credit-related matters with consumers.

• Highly organized and consistent in follow-up efforts.

• Capable of working independently in a fast-paced, early-stage environment.

• Ability to assist in building processes when formal systems or a comprehensive CRM are not yet available.

• Remain active and responsive on Slack throughout the workday.

• Availability to work during U.S. Eastern Time business hours.

🏝️ Benefits

• Competitive salary (USD).

• Work from home opportunities.

• Flexible working hours.