Sales Assistant

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee incoming leads by conducting quick research on companies to assist the team in evaluating lead value and directing them appropriately.

• Take charge of "Friendly Reminder" communications for approximately 500+ monthly estimates, encouraging customers toward a "Yes" and securing necessary deposits.

• Leverage industry-specific tools to investigate promotional products, obtain quotes, and present organized data (shipping, fees, quantity) for Sales approval.

• Utilize **Gemini AI** to craft clear design briefs based on salesperson notes; serve as the primary motivator for customers experiencing delays in the proof approval phase to maintain timelines.

• Maintain a high level of daily activity within the internal project management system, converting approved estimates into active orders while keeping the team aligned.

• Establish project folders, store image assets, and organize measurements and site surveys within the CRM.

• Employ a cloud-based phone system for direct customer communication and remain in constant connection with the internal team through video meetings and Slack.

⛳️ Requirements

• 3-5+ Years of Experience: Demonstrated success in B2B sales support, project coordination, or administrative roles within a dynamic agency or production environment.

• Comfortable making outbound calls to U.S. clients to follow up on deposits and project approvals with a warm, professional, and persuasive approach.

• Native-Level English: Outstanding written and verbal communication skills are essential for professional customer interactions.

• Excel in a support role where your achievements are connected to the success of the sales team and the efficiency of the production line.

• High proficiency in Google Workspace (Gmail, Sheets, Docs). Familiarity with HubSpot, Monday.com, ClickUp, or AI tools is a considerable advantage.

• Capability to manage numerous moving parts simultaneously without overlooking small technical details.

🏝️ Benefits

• **Salary:** $1,500 + USD (Plus, based on experience)

• **Bonus Potential:** Opportunities for performance-based bonuses as the role develops.

• **Schedule:** Monday – Friday, 8:30 AM – 5:30 PM **PST**

• **Time Off:** 10 days of PTO (accrued after 90 days) in addition to recognized U.S. Federal Holidays.

• **Training:** Extensive industry-specific training and mentorship from senior leadership.