Sales Appointment Coordinator – Automotive

This is a fully remote position, open to applicants in Panama, +4 more states.

📋 Description

• Respond to incoming phone calls swiftly and professionally, qualify potential buyer leads, and effectively "sell the appointment" to encourage prospective buyers to visit the showroom.

• Collect customer information, manage schedules, arrange dealership visits, and implement timely follow-up reminders to reduce no-show rates.

• Maintain precise vehicle inventory records and update customer information across our primary software platforms.

• Ensure that lead statuses, communication logs, and appointment details are accurately recorded within our CRM and dealer management systems.

⛳️ Requirements

• Demonstrated experience in the automotive sales sector (Dealership BDC, Internet Sales, or Service Scheduling).

• Excellent phone etiquette, strong active listening abilities, and the persuasive skills necessary to address objections and secure appointments.

• Systematic approach to updating vehicle information and customer logs during high-call volume periods.

• Practical experience with DealerCenter (or direct, transferable experience with similar dealership DMS/CRMs such as VinSolutions or AutoSoft).

• Proficiency in using GoHighLevel (GHL) for lead tracking, pipeline management, or automated communications.

🏝️ Benefits

• Work From Home

• Performance Bonus