Sales & Admissions Executive

📋 Description

• Achieve and surpass individual goals and key performance indicators (KPIs)

• Manage bookings and inquiries, providing guidance on EC centers

• Assist customers in selecting appropriate EC products using a consultative sales approach

• Accurately enter and oversee bookings within EC’s central system, including any necessary amendments

• Verify availability for courses, accommodations, and special requests across all EC centers

• Follow up on student arrival information, waiver forms, and ensure centers are ready to extend a warm welcome

• Professionally address and resolve customer complaints

• Keep informed about EC locations, services, and programs

• Coordinate with Finance to address invoicing inquiries

• Maintain a robust awareness of market trends and developments

⛳️ Requirements

• Experience in the EFL/ESL industry

• Strong sales abilities

• Professional telephone etiquette

• Proficient in written and spoken English

• Capability to comprehend and process information efficiently

• Excellent organizational skills and ability to structure tasks effectively

• Customer-oriented approach

🏝️ Benefits

• Competitive salary

• Flexible working hours

• Budget for professional development

• Allowance for home office setup

• Participation in global team events