Sales Account Manager

📋 Description

• Take ownership and enhance revenue and profitability for a selection of direct buying customer accounts.

• Establish and maintain robust, long-term relationships with customers as the primary commercial liaison.

• Provide prompt, high-quality account support tailored to customer specifications and revenue targets.

• Recognize opportunities to elevate the overall customer experience and collaborate with internal teams to implement solutions.

• Handle incoming inquiries from existing or new OEM/Tier1/Specifier accounts, offering advanced technical and regulatory assistance to transform inquiries into qualifying opportunities.

• Spearhead business development initiatives to launch new products, adapt applications, and scale production efforts.

• Oversee pricing quotations and negotiations within established authority limits to optimize margins.

• Predict and monitor account KPIs such as revenue, margin, ASP, and competitive standing.

• Analyze customer usage against competing products to identify opportunities for market share growth.

• Keep precise CRM records, including meeting notes, pipeline activities, and account strategies.

⛳️ Requirements

• Demonstrated experience as a Sales Account Manager, Account Manager, Business Development Manager, or in a comparable commercial position.

• Background in the plastics industry or relevant experience.

• Strong skills in customer relationship management and negotiation.

• Exceptional communication and stakeholder management abilities.

• Proficient in using CRM systems to oversee pipeline and account activities.

• Capability to collaborate across functions in a global, matrixed organization.

• A bachelor’s degree in business, sales, or a related field (or equivalent experience); preference for candidates who are members of a recognized commercial or sales institute.

🏝️ Benefits

• Opportunity to engage with industry-leading materials and technologies.

• Significant autonomy with strong internal support.

• Competitive salary and benefits package.

• Professional development opportunities within a global organization.