Sales Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of Neighborhood Pet and Farm & Feed accounts to enhance sales velocity by optimizing product assortment and placement.

• Discover and implement opportunities to broaden distribution with an optimal assortment and increase in-store visibility.

• Aid in the acquisition of new stores and the expansion of existing accounts.

• Provide support to distributors and accounts.

• Cultivate strong working relationships with store managers, regional contacts, and distributor partners.

• Collaborate with distributor representatives to enhance key retail metrics and account penetration.

• Train and inform distributor representatives and store teams on Freshpet products, merchandising standards, and product advantages.

• Implement retail priorities to guarantee a robust in-store presence and performance.

• Conduct regular store audits to ensure adherence to planograms (POG), inventory levels, and chiller conditions.

• Identify and address execution gaps, including out-of-stocks, voids, and merchandising issues.

• Maintain high in-store standards consistently, including POG standards, placement of new items, and rapid distribution growth.

• Collaborate with internal teams and manage coordination (sales, marketing, operations) to ensure alignment with retail strategies and execution.

• Proactively identify and assist in resolving execution issues to sustain a strong in-store presence.

• Provide insights to enhance processes and retail performance.

• Utilize available tools (Nielsen, Power BI, internal reporting) to monitor performance and identify areas for enhancement.

• Track key performance indicators, including distribution, velocity, and inventory levels.

• Relay field insights and opportunities to elevate retail conditions.

⛳️ Requirements

• Bachelor’s degree in business, Marketing, or a related field (or equivalent experience).

• 2–5 years of experience in CPG, retail, or sales (pet or perishable experience is a plus).

• Willingness to travel frequently (50–70%) and spend considerable time in the field.

• Strong work ethic with a hands-on, proactive approach.

• Ability to quickly establish relationships and communicate effectively at both the store and distributor levels.

• Basic analytical skills and proficiency with Microsoft Office (experience with Nielsen, Salesforce, or Power BI is a plus).

• High degree of ownership, accountability, and eagerness to learn and advance within the organization.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Basic and optional life insurance.

• Short- and long-term disability protection.

• Flexible spending accounts.

• 401(k) plan with company match.

• Paid parental leave.

• Pet insurance.

• Tuition assistance.

• A generous PTO plan.