Runyankole/English OPI/VRI Interpretation

This is a fully remote position, open to applicants in Nigeria.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.

• Always be prepared to take notes during calls.

• Familiarize yourself with the specific vocabulary related to the industry, particularly in healthcare and medical fields.

• Accurately and completely convey all messages, ensuring no additions, omissions, or substitutions.

• Deliver the highest standard of customer service during interpreting sessions.

• Facilitate effective communication between Limited English Proficient individuals and clients by providing precise and thorough interpretation of messages.

• Implement standards of practice.

• Participate in internal professional training.

• Show enthusiasm for obtaining new professional certifications.

• Maintain communication and report to your team leader.

• Adhere to dress code requirements for video remote interpreting.

⛳️ Requirements

• Fluent in the source language (English) and a native speaker of the target language "Runyankole".

• At least 1 year of telephone interpretation experience with a recognized interpretation company.

• Strong understanding of medical terminology.

• Knowledge of legal terminology is an advantage.

• International certifications in the healthcare sector are a plus (such as PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• Exceptional emotional intelligence and cultural sensitivity.

• Excellent communication, listening, note-taking, and memory retention abilities.

🏝️ Benefits

• Fully remote position with a well-defined schedule.

• Access to internal certified training.

• Monthly fee payments.

• Employment under a contract type.