Rukiga/English OPI/VRI Interpretation

This is a fully remote position, open to applicants in Uganda.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.

• Always be ready to take notes during calls.

• Familiarize yourself with the specific vocabulary relevant to the industry you are interpreting for, particularly in healthcare and medical contexts.

• Accurately and completely convey all messages without adding, omitting, or substituting any information.

• Deliver the highest standard of customer service during interpretation sessions.

• Facilitate effective communication between Limited English Proficient individuals and clients by providing accurate and complete interpretations of the messages.

• Adhere to established standards of practice.

• Participate in internal professional training sessions.

• Show enthusiasm for obtaining new professional certifications.

• Communicate and report regularly to your team leader.

• Follow dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Rukiga."

• At least 1 year of experience in over-the-phone interpretation with a reputable interpretation company.

• Strong understanding of medical terminology.

• Knowledge of legal terminology is an advantage.

• International certifications in the healthcare sector are a plus (such as PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• High emotional intelligence and a tolerance for diverse cultures.

• Excellent communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote position with a clearly defined schedule.

• Immediate opportunity to commence work following onboarding.

• Access to internal certified training.

• Monthly fee payments.

• Employment based on contract terms.