Robotics Key Account Manager – Logistics

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Lead the growth of profitable sales within a key global logistics account.

• Formulate, execute, and oversee the strategy for the Global Account, aimed at enhancing share-of-wallet, profitability, and customer satisfaction.

• Organize sales initiatives and address specific customer challenges effectively.

• Develop and sustain a comprehensive global offering that includes robots, robot accessories, function packages, robot cells, and complete turnkey solutions.

• Balance immediate forecasting and targets with a strategic five-year plan.

• Create a thorough Global Account Plan and establish a tracking system for activities at both LBL and BL levels.

• Develop a Player Map and maintain regular connections between Key Account and ABB RARO executives to foster business relationships.

• Act as the global liaison to key account decision-makers at executive offices and principal manufacturing sites.

• Collaborate with local sales teams, engineering, and product departments.

⛳️ Requirements

• A Bachelor’s degree.

• Over 12 years of commercial experience in Account Management and Key Account Management positions.

• Strong preference for direct experience with robotics within the Consumer Segment of the global manufacturing sector.

• A solid technical foundation in robotics or advanced mechatronic systems.

• Desired familiarity with Perception AI and Physical AI technologies.

• Strong understanding of logistics and Consumer Packaged Goods (CPG) operations.

• Experience navigating complex decision-making units in large global customer organizations and highly matrixed internal structures.

• Proven experience in sales, problem-solving, negotiation, and relationship development.

• Exceptional problem-solving, communication, and program management abilities.

• Willingness to travel up to 35% both domestically and internationally.

• Proficient in spoken English.

• Must reside near a major metropolitan airport.

🏝️ Benefits

• Opportunities for remote and hybrid work arrangements for the suitable candidate.

• A global work environment that allows collaboration with leading experts in robotics.