Revenue Operations System Analyst

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of, implement, optimize, and integrate the revenue technology stack to enhance go-to-market efficiency and outcomes across Sales, Marketing, and Customer Success.

• Administer and optimize revenue tools, design CRM workflows, manage cross-system integrations, oversee data governance, and handle vendor management. Ensure high tool adoption, maintain clean and governed data that facilitates rapid and precise lead/account routing, reliable forecasting/visibility, and measurable productivity and conversion improvements.

• Implement and supervise platforms for intelligence, forecasting, and automation.

• Manage essential tools such as Gong, Clari, ZoomInfo/Ringlead, among others.

• Collaborate with vendors, manage renewals, and resolve tool-related issues.

• Foster seamless communication between core tools and improve interoperability.

• Assess the current go-to-market tech stack, making recommendations for consolidations or additions.

• Train the go-to-market team on workflows and new tool functionalities.

• Serve as the liaison with Salesforce administrators for CRM data and workflow enhancements.

• Support Salesforce hygiene, manage account modifications, and troubleshoot issues.

• Oversee account scoring and enrichment to assist sellers in identifying revenue opportunities.

• Ensure CRM enrichment through automated deduplication and integration tasks.

• Act as the primary owner of Ringlead, maintaining automated CRM hygiene and representative assignment logic.

⛳️ Requirements

• 5-8 years of experience in a comparable role.

• 3+ years of hands-on CRM administration (preferably Salesforce) encompassing objects, flows, permissioning, and lifecycle design, alongside 2+ years of experience building and maintaining cross-system integrations and data quality processes.

• CRM administration skills: understanding of the Salesforce object model, flows, validation, permissioning, roles, and reporting; familiarity with CPQ/forecasting is advantageous.

• RevTech administration experience: conversational intelligence, revenue forecasting, sales engagement, enrichment/ABM, routing/orchestration, and document automation.

• Proficiency in integrations: API-based integrations, field mapping, error handling, and monitoring.

• Knowledge of data strategies: deduplication, normalization, and enrichment; data dictionary; and governance practices.

• Experience in project/change management: backlog management, user acceptance testing, release notes, training, and adoption tracking.

• Strong communication and stakeholder management skills: adept at gathering clear requirements, prioritization, and providing status updates.

🏝️ Benefits

• Health & Wellness — Comprehensive medical, dental, and vision coverage, customized to your local needs.

• Time Off — Paid time off and public holidays to rest, recharge, and focus on what matters most.

• Volunteer Days — Allocated time to give back and support the communities that are important to you.

• Ignite Days — Designated learning days to foster continuous growth, skill development, and professional learning.

• Financial — Compensation that reflects your market value and contributions.

• Tuition Assistance — Support for continuing education and professional development to invest in your growth.

• Flexibility — Work where you thrive — remote and hybrid options available in most regions.