Revenue Operations Manager, HubSpot CRM Administrator

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Design and manage HubSpot pipelines, sales sequences, and reporting dashboards.

• Ensure that deal stages, properties, and workflows reflect the actual business environment.

• Provide leadership with precise visibility into pipeline health and forecasts.

• Enhance tools and processes that support freight brokerage sales.

• Monitor opportunities from the initial contact to booked freight.

• Establish standards for data quality and standardized sales processes.

• Remove duplicate records, segment accounts, and resolve lead disputes.

• Promote CRM usage across the sales organization.

• Collaborate with marketing on campaigns, landing pages, forms, lead nurturing, and attribution analysis.

• Generate reports to identify pipeline bottlenecks and KPIs, including calls, meetings, opportunities, wins, and revenue.

• Educate teams on CRM best practices.

• Work closely with sales leadership, operations, and marketing.

• Manage lead routing, oversee data enrichment, coordinate company hierarchy associations, support contact sourcing, and facilitate sales planning.

⛳️ Requirements

• Proven experience in logistics or freight brokerage sales.

• In-depth understanding of the shipper and carrier sales cycle.

• Demonstrated CRM experience with pipeline management and execution of sales sequences.

• Skilled in creating and interpreting reporting dashboards.

• Ability to quickly master new platforms and technologies.

• Dedication to becoming an expert HubSpot administrator.

• Strong analytical skills with the capability to convert complex data into actionable reports.

• Exceptional communication abilities and the credibility to train and align sales, operations, and marketing teams.

• Commitment to maintaining process excellence, data integrity, and evidence-based decision-making.

• Previous experience with HubSpot or similar CRM administration is preferred.

• Familiarity with marketing automation, lead scoring, or attribution reporting is preferred.

• Knowledge of ZoomInfo and enterprise-level CRM data hygiene practices is preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• A collaborative and innovative work environment.