Revenue Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in lead and pipeline reporting, along with performance dashboards, forecasting metrics, and executive reporting.

• Take charge of daily administration and enhancement of HubSpot, including workflows, properties, lifecycle stages, permissions, automation, and data management.

• Oversee and optimize integrations within the GTM tech stack, ensuring a seamless data flow and alignment between systems.

• Collaborate with sales and marketing teams to establish, operationalize, and refine KPIs for campaign attribution, conversion, and forecasting.

• Aid in annual planning efforts and ongoing business performance analysis, partnering with leadership on territory planning, capacity planning, quota administration, and operational decision-making.

• Evaluate business performance to uncover bottlenecks, process gaps, and opportunities for growth.

• Create dashboards and reports that deliver actionable insights throughout the funnel.

• Assess and implement automation and AI-driven solutions to enhance productivity and scalability.

• Collaborate with business stakeholders to convert operational requirements into scalable CRM processes, automation, and system improvements.

• Establish and uphold CRM governance, including data quality standards, field management, documentation, and change control procedures.

• Ensure that HubSpot effectively supports our go-to-market strategies and business goals.

• Utilize in-depth HubSpot expertise to enhance reporting, automation, lead management, forecasting, and operational workflows.

• Support integrations across the GTM tech stack.

• Conduct regular audits to ensure data integrity and promote continuous improvements in processes and tools.

• Assist in defining scalable processes throughout the customer lifecycle, from lead management to renewal and expansion.

• Promote the adoption of operational best practices, data governance standards, and consistent processes across teams.

⛳️ Requirements

• Over 5 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or related roles within a SaaS or technology company.

• Significant experience in administering and optimizing HubSpot, including workflows, automation, data management, reporting, and user support.

• Strong comprehension of CRM architecture, data governance, and business process design.

• Experience in supporting forecasting, pipeline management, territory planning, and business reporting, while providing actionable insights.

• Proven track record in building scalable processes and operating models in expanding organizations.

• Exceptional cross-functional communication and stakeholder management abilities.

• A high ownership mindset with the capability to work independently in a fast-paced, dynamic environment.

• Experience in implementing AI-enabled workflows and automation solutions is highly preferred.

🏝️ Benefits

• Equity offerings.

• Bonus offerings.