Revenue Operations Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of mid-funnel sales lifecycle processes (Discovery → Close), which includes defining stages, maintaining pipeline hygiene, providing forecasting inputs, and establishing opportunity management standards.

• Oversee territory planning, segmentation, account-to-rep mapping, transitions of ownership, and continuous maintenance of territory hygiene.

• Facilitate clarity and governance processes for ISV, Strategic Partnerships, and Marketplace initiatives, ensuring consistent execution and smooth handoffs.

• Manage cross-functional projects comprehensively across Sales Leadership, Partnerships, Legal, Product, Analytics, and RevOps.

• Enhance forecasting accuracy and pipeline health by improving the quality and instrumentation of mid-funnel data.

• Responsible for documentation and change management pertaining to all mid-funnel, territory, and partnership processes.

• Collaborate with Business Systems on Salesforce workflows, opportunity layouts, territory regulations, and enhancements to GTM tooling.

• Work alongside Revenue Enablement to train teams on updates to processes, territory changes, and the adoption of new tools.

⛳️ Requirements

• A BA/BS or an equivalent four-year degree is required.

• A minimum of 4 years of experience in revenue operations or sales operations, with a background in pipeline management, forecasting, and territory planning.

• Proficiency in Salesforce is essential (prior experience as an administrator is advantageous).

• Practical experience in territory design, including segmentation logic, account scoring, ownership routing, and managing transitions at scale.

• Experience in designing and documenting comprehensive sales processes, including stage definitions, SLAs, territory rules, and operating cadences.

🏝️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.

• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.

• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.

• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.