Revenue Operations Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take charge of the daily administration, configuration, and enhancement of non-Salesforce GTM platforms.

• Ensure Salesforce Sales Cloud serves as the primary integration hub and the definitive source of truth for GTM applications.

• Create and implement platform governance standards, documentation, and best practices.

• Oversee system health, manage user access, and resolve technical issues.

• Design and establish integrations between Salesforce and third-party applications utilizing native connectors, APIs, and Zapier.

• Construct and sustain end-to-end workflows that minimize manual data entry and alleviate operational friction.

• Develop solutions that guarantee data consistency across platforms while adhering to system limitations and data governance requirements.

• Record integrations, workflows, and system dependencies.

• Detect and address data quality gaps, white space, and inconsistencies within CRM and associated databases.

• Formulate strategies to enhance seller information fill rates and data completeness.

• Perform data integrity audits and set improvement metrics.

• Define data standards and validation rules in collaboration with business stakeholders.

• Convert sales and marketing business requirements into technical solutions.

• Provide guidance on vendor assessments and platform optimization projects.

• Convey technical concepts to non-technical stakeholders and offer updates on the platform roadmap.

• Manage the GTM technology roadmap and assess new solutions.

• Facilitate training and enablement sessions for end users.

• Advocate for automation opportunities that lessen manual tasks and enhance seller productivity.

⛳️ Requirements

• Minimum of 3 years of experience in Revenue Operations, Sales Operations, GTM Engineering, or a related technical role.

• Fundamental knowledge of Salesforce Sales Cloud, encompassing configuration, customization, and user management.

• Practical experience with at least 3–4 of the following: Salesloft, Clay, ZoomInfo, LinkedIn Sales Navigator, Zapier, Cloudingo, Typeform, HubSpot, SmartScout, or ChiliPiper.

• Strong comprehension of data architecture, relational databases, and data modeling concepts.

• Capability to work confidently with APIs, webhooks, and integration platforms, even without being a developer.

• Proficiency in data management tools and basic SQL for querying and analyzing data.

• Ability to troubleshoot issues across various interconnected systems.

• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.

• Exceptional attention to detail regarding data, configurations, and system integrations.

• Self-motivated learner with the capacity to stay updated on platform enhancements, vendor roadmaps, and emerging GTM technologies.

• Proficiency in English is required; must be fluent in both spoken and written English.

🏝️ Benefits

• Equal opportunity employer.

• Inclusive culture that fosters a sense of belonging and inclusion.