Revenue Lead, ROPS

This is a fully remote position, open to applicants in Washington.

📋 Description

• Conducts research and resolves complex collection account balances in accordance with DaVita's policies and procedures.

• Provides continuous training and support for fellow Revenue Specialist teammates.

• Executes data trending analyses, quality assurance evaluations, and examinations of key metrics.

• Analyzes weekly and monthly key metrics to spot trends or areas that require attention.

• Detects payer trends and identifies the root causes of billing or claim exceptions.

• Serves as a resource for teammates’ inquiries and assists with issues related to focus areas and challenging payer situations.

• Suggests modifications to collection teams, tools, policies, and procedures.

• Conducts quality assurance evaluations of work output and provides constructive feedback to both teammates and management.

⛳️ Requirements

• High School diploma or equivalent is required.

• Preferred two to four years of experience in healthcare reimbursement and revenue cycle management.

• Intermediate proficiency in MS Excel, Word, and PowerPoint is necessary.

🏝️ Benefits

• Comprehensive benefits package including medical, dental, vision, 401(k) matching, paid time off, and PTO cash out.

• Family support resources including EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave, and additional services.

• Professional development opportunities: DaVita offers various programs to facilitate career advancement for high performers and provides on-demand virtual leadership and development courses via DaVita’s online training platform, StarLearning.