Revenue Cycle Specialist II – Commercial Collections

This is a fully remote position, open to applicants in California.

📋 Description

• Offers commercial collections assistance to Patient Financial Services, undertaking responsibilities that may involve reviewing and resubmitting claims to third-party payors, conducting account follow-up activities, and updating account information, among others.

• Engages in departmental meetings and provides management with insights on enhancing departmental processes.

• Complies with the department's documentation standards and appropriately utilizes activity codes. Accurately inputs data in designated fields while maintaining acceptable levels of speed and precision.

• Diligently oversees assigned work queues and workload, ensuring timely and accurate resolution of accounts. Takes proactive steps on issues and/or challenges by elevating them to a supervisor.

• Demonstrates exemplary standards of professionalism, responsibility, accountability, and ethical conduct.

• Processes incoming correspondence swiftly and accurately, based on reason codes.

• Ensures that account information is complete and accurate.

• Follows payment timeline protocols and supports fellow team members with account resolutions when necessary.

• Exhibits comprehensive knowledge of Cedars-Sinai’s core patient accounting systems and/or department-specific systems, utilizing them effectively and efficiently.

⛳️ Requirements

• A high school diploma or GED is mandatory. College-level courses in finance, business, or health insurance are advantageous.

• At least four years of experience in hospital or professional billing and/or collections is required.

• Experience with hospital account follow-up involving commercial payers is essential.

• Basic computer proficiency and navigation skills are necessary. Familiarity with MS Office, Web/Vs, Emdeon, and CS-Link is preferred.

• A working knowledge and understanding of regulatory and CSHS policies and procedures is preferred.

• Basic understanding of HIPAA and other privacy information guidelines is preferred.

• Capability to perform relevant business mathematics, including addition, subtraction, multiplication, and division.

• Strong verbal and written communication skills.

• Proficiency in keyboarding and data entry.

• Ability to manage multiple tasks in a fast-paced and high-volume environment with competing demands on time and attention. Prioritizes and organizes work to complete assignments promptly and accurately.

• Maintains a professional and courteous demeanor.

🏝️ Benefits

• Healthcare

• Paid time off

• 403(b)