Revenue Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the initial contact for incoming inquiries via phone and email.

• Handle simple queries and direct more complex requests to the appropriate teams.

• Keep precise records of all interactions in the CRM (HubSpot).

• Assist the Sales team with administrative duties, including deal updates, material preparation, and coordinating school visits.

• Ensure accuracy of data across systems to aid in reporting, forecasting, and enhancing customer experience.

• Help with renewal workflows by updating records, sending reminders, and preparing necessary documentation.

• Make outbound operational calls, such as confirming event attendance, collecting onboarding information, and scheduling appointments.

• Aid the Marketing team with communications related to customer events, including reminders and confirmations.

• Provide general administrative support to the Customer Success and broader Revenue teams.

• Work collaboratively across teams to ensure seamless transitions and efficient processes.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Highly organized with a strong focus on detail.

• Capable of managing multiple tasks and prioritizing effectively.

• Proactive with a solutions-oriented mindset.

• Experience utilizing CRM systems or similar administrative tools; familiarity with HubSpot is a plus.

• Comfortable interacting with customers via phone and email.

• Strong skills in stakeholder management and collaboration.

• Background in administration, customer support, or coordination roles.

• Knowledge of the education sector or school environments is preferred.

🏝️ Benefits

• Employee Equity Bonus Plan: Participate in our success with equity bonuses that promote ownership and long-term growth.

• Christmas Shutdown: Experience a complete company shutdown over Christmas, plus 3 extra paid leave days to cover non-public holidays.

• Volunteer Day: Enjoy one paid day each year to contribute to your community.

• Purchase Extra Leave: Option to buy an additional week of annual leave, with payments distributed throughout the year.

• Work From Anywhere: Work up to 90 days per year from an approved country.

• Wellness Bonus: Receive an end-of-year bonus aimed at supporting your health and wellbeing.

• Home Set-Up Support: Obtain assistance in creating a comfortable and productive home workspace.

• Comms Allowance: Contribution towards phone and internet expenses for remote work.

• Parental Leave Support: Additional support provided to take the necessary time when it matters most.

• Learning & Development: Continuous development through internal workshops, performance reviews, and growth discussions.

• Tenure Recognition: Celebrate significant milestones with bonus leave and cash rewards at 5, 10, and 15 years.

• Referral Bonus: Recommend talented individuals and earn a bonus when they join and successfully complete their trial period.

• Opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and a commitment to its mission, people, and community.