Retinal Camera Operator – Eye Exam Specialist, Ophthalmology

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to healthcare provider offices and patient residences for organized appointments.

• Utilize company-issued retinal imaging devices.

• Assist in addressing gaps in eye exams and related quality measures.

• Complete company-mandated training prior to independently performing exams.

• Maintain proficiency through continuous training as required.

• Oversee daily scheduling of eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Coordinate travel arrangements.

• Foster and sustain relationships with colleagues, customers, providers, payers, and care teams.

• Contribute to quality enhancement, reporting, patient outreach, and customer satisfaction initiatives.

• Participate in virtual engagements with team members and internal stakeholders on days without appointments.

• Adhere to security protocols and procedures to safeguard PHI, PII, and company intellectual property.

⛳️ Requirements

• Willingness and ability to travel daily, potentially up to 100%, to provider sites.

• Must be a local resident in the Nashville, TN area.

• No prior experience in eye exams or imaging is necessary; comprehensive training and equipment will be provided.

• A valid driver's license and dependable transportation are required.

• An associate degree or higher in a relevant field.

• At least 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality metrics, medical billing, or coding is preferred.

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication abilities.

• Strong attention to detail and organizational capabilities.

• Capability to meet strict deadlines.

• Ability to work collaboratively with management, colleagues, customers, providers, payers, and care teams.

• Ability to function independently in a remote work setting.

• Internet connection with minimum speeds of 100 Mbps download and 10 Mbps upload.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is a plus.

🏝️ Benefits

• Paid travel time.

• Mileage reimbursement in accordance with IRS guidelines.

• Fully remote work setup.

• Company-issued retinal imaging equipment and training.

• Medical, Dental, and Vision insurance plans.

• 401(k) retirement plan featuring a 3% employer match on a 6% employee contribution.

• Life and Disability insurance coverage.

• Options for voluntary Life insurance.

• Employee Assistance Program (EAP).

• Paid time off benefits.

• Paid parental leave.

• Access to professional learning and development resources.

• Essential work equipment provided at no cost.

• Employees must arrange their own internet connection.