Retinal Camera Operator – Eye Exam Specialist, Ophthalmology

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to healthcare provider facilities and patient residences for scheduled eye examination appointments.

• Utilize company-provided retinal imaging technology.

• Assist in addressing eye examination and related quality gaps.

• Complete the company's training program prior to performing exams independently.

• Maintain skill proficiency through continuous training.

• Oversee a daily schedule of eye examination appointments.

• Confirm appointments with both practices and patients.

• Coordinate travel arrangements.

• Foster and sustain relationships with colleagues, customers, providers, payers, and care teams.

• Engage virtually with team members and partners on days without appointments.

• Contribute to quality improvement initiatives, reporting, patient outreach, and customer success efforts.

• Adhere to security protocols to safeguard PHI, PII, and company intellectual property.

⛳️ Requirements

• Readiness and capability to travel daily, up to 100%, to healthcare provider locations.

• No previous experience in eye examinations or imaging is necessary; comprehensive training and equipment are supplied.

• Valid driver's license and dependable transportation required.

• An associate degree or higher in a relevant field is preferred.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality measures, medical billing, or coding is advantageous.

• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and healthcare-related software or applications.

• Excellent verbal and written communication skills are essential.

• Strong attention to detail and organizational abilities are required.

• Capability to meet strict deadlines.

• Ability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Capacity to work independently in a remote setting.

• Candidates must reside locally in the Philadelphia, PA area.

• Minimum internet speed of 100 Mbps download and 10 Mbps upload is required.

• Availability during specified working hours and participation in virtual meetings with cameras on is necessary.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Travel to and from appointments is reimbursed by the company.

• Travel time is compensated.

• Mileage and travel expenses related to eye examination visits are covered by the company.

• Medical, Dental, and Vision insurance plans are available.

• 401(k) plan with a 3% employer match on your 6% contribution.

• Life and Disability insurance options.

• Voluntary Life insurance options are offered.

• Employee Assistance Program (EAP) is provided.

• Paid time off plans are available.

• Paid parental leave is included.

• Resources dedicated to professional learning and development are offered.

• Company-provided retinal imaging equipment and comprehensive training are included.

• Necessary work equipment is supplied at no cost to the employee.

• Flexible remote work options are available.