Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at provider locations.

• Travel to provider offices and patients' homes for pre-arranged eye exam appointments.

• Utilize company-supplied retinal imaging equipment.

• Assist in closing eye exam-related quality gaps.

• Complete required training provided by the company prior to independently performing exams.

• Maintain skills through ongoing training as necessary.

• Oversee daily scheduling of eye exam appointments.

• Confirm appointments with practices and patients ahead of time.

• Coordinate travel arrangements.

• Engage with team members, internal partners, customers, providers, payers, and care teams virtually on non-appointment days.

• Develop and sustain strong working relationships with stakeholders.

• Contribute to quality improvement, reporting, patient outreach, and customer success initiatives.

• Adhere to security policies and procedures for the protection of PHI, PII, and the company’s intellectual property.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider practices.

• Must live locally in the Nashville, TN area.

• No previous experience in eye exams or imaging is needed; comprehensive training and equipment will be provided.

• Valid driver's license and dependable transportation are required.

• An associate degree or higher in a relevant field is necessary.

• A minimum of 1–3 years of experience in a healthcare environment is required.

• Familiarity with medical terminology, quality metrics, medical billing, or coding is preferred.

• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications is essential.

• Excellent verbal and written communication skills are necessary.

• Strong attention to detail and organizational abilities are required.

• Capability to meet strict deadlines is essential.

• Ability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Ability to work independently in a remote setting.

• Internet connection with at least 100 Mbps download and 10 Mbps upload speeds is required.

• Availability during designated working hours is necessary.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Mileage reimbursement in accordance with IRS guidelines.

• Fully remote work arrangement.

• Company-provided retinal imaging equipment and training.

• Medical, dental, and vision insurance options.

• 401(k) plan with a 3% employer match on the employee's 6% contribution.

• Life and disability insurance coverage.

• Options for voluntary life insurance.

• Employee Assistance Program (EAP).

• Paid time off plans.

• Paid parental leave.

• Resources for professional learning and development.

• Necessary work equipment provided at no cost.

• Company coverage of travel expenses incurred during eye exam visits.