Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at provider locations.

• Travel to both provider practices and patient residences for pre-arranged appointments.

• Utilize company-issued retinal imaging technology.

• Assist in closing quality gaps related to eye exams.

• Complete training on retinal imaging devices and eye examination procedures prior to independently performing exams.

• Maintain proficiency through continuous training opportunities.

• Oversee daily scheduling of eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Organize travel logistics efficiently.

• Interact virtually with team members, internal partners, customers, providers, payers, and care teams on non-appointment days.

• Establish and nurture working relationships with stakeholders.

• Contribute to quality improvement initiatives, reporting, patient outreach, and customer success efforts.

• Adhere to security protocols and procedures to safeguard PHI, PII, and company intellectual property.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider practices.

• Candidates must reside locally in the Philadelphia, PA area.

• Possession of a valid driver’s license and dependable transportation.

• An associate degree or higher in a relevant field.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality measures, medical billing, or coding.

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and healthcare-related systems or applications.

• Excellent verbal and written communication abilities.

• Strong attention to detail and organizational capabilities.

• Ability to adhere to strict deadlines.

• Capacity to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Ability to work autonomously in a remote setting.

• Internet connection with a minimum download speed of 100 Mbps and upload speed of 10 Mbps.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred but not required.

🏝️ Benefits

• Company coverage for travel to and from appointments.

• Mileage reimbursement in accordance with IRS guidelines.

• Medical, Dental, and Vision insurance options.

• 401(k) plan featuring a 3% employer match on your 6% contribution.

• Life and Disability insurance coverage.

• Optional Voluntary Life insurance plans.

• Employee Assistance Program (EAP) available.

• Paid time off benefits.

• Paid parental leave offered.

• Access to learning and development resources.

• Company-provided retinal imaging equipment along with comprehensive training.

• Necessary work equipment provided by the company at no expense to the employee.