Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to healthcare provider offices and patient residences for scheduled eye exam appointments.

• Utilize company-issued retinal imaging equipment.

• Assist in addressing eye exam and related quality gaps.

• Complete company-mandated training prior to performing exams independently.

• Maintain expertise through continuous training as required.

• Oversee a daily schedule of eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Organize travel arrangements.

• Engage virtually with team members, internal partners, customers, providers, payers, and care teams on non-appointment days.

• Establish and sustain strong professional relationships with colleagues, customers, providers, payers, and care teams.

• Contribute to quality improvement initiatives, reporting, patient outreach, and customer success.

• Adhere to security policies and procedures to safeguard PHI, PII, and company intellectual property.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider locations.

• No previous experience in eye exams or imaging necessary; comprehensive training and equipment will be provided.

• Valid driver’s license and dependable transportation.

• An associate degree or higher in a relevant field.

• 1–3 years of experience in a healthcare environment is preferred.

• Familiarity with medical terminology, quality measures, medical billing, or coding.

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational abilities.

• Capability to meet strict deadlines.

• Ability to collaborate effectively with management, co-workers, customers, providers, payers, and care teams.

• Ability to work independently in a remote setting.

• Required internet speed of at least 100 Mbps download and 10 Mbps upload.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Company-covered mileage and travel expenses for eye exam visits.

• Company-issued retinal imaging equipment.

• Comprehensive training on retinal imaging equipment and eye exam protocols.

• Fully remote work environment with work-from-home flexibility.

• Medical, Dental, and Vision insurance plans.

• 401(k) plan with a 3% employer match on up to 6% employee contributions.

• Life and Disability insurance coverage.

• Options for voluntary Life insurance.

• Employee Assistance Program (EAP).

• Paid time off benefits.

• Paid parental leave.

• Resources for learning and development.

• Necessary work equipment provided at no cost.

• Bi-weekly pay schedule.