Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Conduct scheduled diabetic eye examinations (retinal screenings) for members at provider practices.

• Travel to various provider practices and patient residences for scheduled eye examination appointments.

• Utilize company-provided retinal imaging devices.

• Assist in closing gaps related to eye examinations and overall quality.

• Complete company-sponsored training on retinal imaging technology and eye examination protocols prior to performing examinations independently.

• Maintain proficiency through ongoing training as necessary.

• Organize and manage a daily schedule of eye examination appointments.

• Confirm appointments with both practices and patients ahead of time.

• Coordinate travel arrangements.

• Establish and nurture relationships with colleagues, clients, providers, payers, and care teams.

• Engage virtually with team members, internal partners, clients, providers, payers, and care teams on days without appointments.

• Carry out responsibilities that support quality enhancement, reporting, patient outreach, and customer success.

⛳️ Requirements

• Willingness and ability to travel daily, potentially up to 100%, to provider practices.

• No prior experience with eye examinations or imaging necessary; comprehensive training and equipment will be provided.

• Must possess a valid driver's license and have access to reliable transportation.

• An associate degree or higher in a relevant field is required.

• A minimum of 1–3 years of experience in a healthcare environment is necessary.

• Familiarity with medical terminology, quality metrics, medical billing, or coding is advantageous.

• Proficient in using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication skills are essential.

• Strong attention to detail and organizational capabilities are required.

• Ability to adhere to strict deadlines.

• Capacity to collaborate effectively with management, colleagues, clients, providers, payers, and care teams.

• Ability to work independently in a remote setting.

• Employees must provide their own internet connection that supports video calls and system access.

• A minimum internet speed of 100 Mbps for downloads and 10 Mbps for uploads is required.

🏝️ Benefits

• Travel to and from appointments is reimbursed by the company.

• All mileage and travel expenses related to eye examination visits are covered by the company.

• Comprehensive training and necessary camera equipment are provided.

• Comprehensive Medical, Dental, and Vision insurance plans are available.

• 401(k) plan with a 3% employer match on your 6% contribution.

• Life and Disability insurance coverage.

• Voluntary Life insurance options available.

• Employee Assistance Program (EAP) offered.

• Paid time off plans are included.

• Paid parental leave is provided.

• Resources dedicated to employee learning and development.

• Necessary equipment is supplied at no cost to the employee.

• Flexible remote work options are available.