Retail Solutions Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Travel to retail sites to assist with the training and maintenance initiatives of our product line.

• Act as the intermediary between the Retail Solutions department and the internal customer base.

• Provide training for store personnel and lottery representatives following SCiQ store installation.

• Execute and evaluate site surveys.

• Oversee the retail equipment, documentation, and system staging to ensure a seamless installation process.

• Support the department with various tasks across research, analytics, and operations.

⛳️ Requirements

• 1-3 years of experience in retail and/or sales.

• 1-3 years of experience in the lottery sector.

• Proven ability to manage multiple tasks while maintaining accuracy and considering the end-user.

• Capability to interpret information and effectively present it to others.

• Proficient in Microsoft Word, Excel, Outlook, and web browsers.

• A proactive attitude combined with a strong sense of curiosity and a passion for learning.

• Strong communication skills; bilingual abilities are a plus.

• Excellent organizational skills.

• Must possess a valid driver's license in good standing.

• Willingness to travel by air, vehicle, or other means of transportation.

• Must be able to sit, stand, or alternate between the two for more than 80% of the time.

• Ability to travel to customer locations 80% of the time.

• Capability to lift 30 lbs.

• Proficient in compiling and analyzing statistical information.

• Ability to quickly learn and understand new technologies.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.