Retail Activation Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take responsibility for ensuring quality and performance across field operations within your designated region.

• Conduct regular quality assurance visits to stores and activation locations, evaluating campaign implementation, standards, and contractor performance.

• Mentor, assist, and provide constructive feedback to Brand Ambassadors and other contractors to help them achieve outstanding results.

• Collaborate with store teams and site contacts to facilitate seamless campaign execution and foster strong working relationships.

• Collect and report insights on contractor performance, campaign execution, equipment usage, and site visits.

• Work closely with internal teams to address contractor issues, report incidents, perform audits, and support quality evaluations.

• Assist in online and in-person briefings to ensure contractors are confident, well-prepared, and aligned with client expectations.

• Aid in the recruitment and selection process for Event Managers, Brand Ambassadors, and Quality Assurance personnel in your region.

• Represent N2O in a professional manner during client interactions and contribute ideas to enhance campaign quality and operational efficiency.

⛳️ Requirements

• Proven experience in coaching, mentoring, or supporting field-based teams to enhance performance.

• Experience in quality assurance, training, event management, retail sales, field marketing, or brand activation.

• Strong communication skills, including the ability to present to groups, write reports, and provide constructive feedback.

• Excellent organizational and time management skills, capable of handling multiple priorities across various projects.

• Ability to cultivate effective relationships with contractors, internal teams, clients, and retail partners.

• Proficient with Microsoft Office, internal reporting systems, mobile technology, and digital tools.

• Self-driven, proactive, and solutions-oriented, with the confidence to work independently from home and while traveling.

• Valid UK driving license and appropriate insurance for personal vehicle business use.

• Availability to work from Wednesday to Sunday each week.

• Basic understanding of health and safety regulations, Challenge 25, GDPR, and confidentiality standards.

• Nice to have:

• Previous experience in a field marketing or brand activation agency.

• Experience in managing complaints or resolving issues in accordance with company policy.

• Good knowledge of UK geography.

• Level 2 Food Hygiene qualification.

🏝️ Benefits

• Salary ranging from £30K to £35K per annum.

• Home-based position with frequent travel to retailers.

• 23 days of annual leave in addition to bank holidays.

• Retail discounts scheme available.

• Employee Assistance Programme provided.

• Option for a season ticket loan.

• Head office location offers various perks, including an onsite gym, free breakfasts, and a cafe.