Response Manager

📋 Description

• Develop and execute high-quality programming: Oversee the design, planning, and implementation of emergency response operations, ensuring adherence to timelines and quality benchmarks.

• Utilize operational playbooks and deployment criteria to quickly establish response programs in an increasing number of countries.

• Perform operational assessments, feasibility studies, and risk evaluations for specific disaster responses, ensuring alignment with organizational objectives and contextual realities.

• Monitor and report on program metrics to facilitate learning and performance management.

• Collaborate with partners, vendors, and subgrantees to guarantee seamless execution.

• Become proficient in GiveDirectly’s technological systems and processes (Salesforce, CommCare, Jira, etc.) to enhance project execution and quality.

• Project and team coordination: Oversee daily activities of assigned responses, including task management for field staff and coordination with surge teams.

• Offer coaching and mentorship to junior staff or surge team members during deployments.

• Contribute to team goal-setting, impact monitoring, and knowledge sharing.

• Strategic and external contributions: May be invited to support new business development, donor reporting, or appeal materials, often translating field updates into engaging content.

• Represent GiveDirectly in selected internal and external forums (e.g., Cash Working Groups).

• Engage in ad hoc strategy and/or capability investment projects that enhance GiveDirectly’s global response capacity.

⛳️ Requirements

• Alignment with GiveDirectly Values: strong alignment with our values and an active demonstration of core competencies such as emotional intelligence, problem-solving, project management, follow-through, and promoting inclusivity.

• 3-5+ years of experience in roles focused on problem-solving, team management, and/or new business development, including prior experience in humanitarian/emergency contexts.

• Analytical problem-solving: Approaches problems with an analytical and iterative mindset, possessing a solid framework for prioritization and the ability to structure and process ambiguous issues.

• Strong project management skills, with the capability to manage multiple workstreams, prioritize or explicitly de-prioritize, and maintain a high quality standard.

• Strong technical skills, including data analysis and the ability to quickly learn new third-party technology platforms and tools.

• Fundraising: Preference for candidates with a solid background in partnership and relationship management.

• Excellent communication skills: Proficient in speaking, writing, presenting, and negotiating with various stakeholders.

• Ability to quickly adapt to new contexts, rapidly grasping unfamiliar environments, stakeholders, and processes, with a proven track record of establishing effective systems in dynamic situations.

• Enthusiasm for fast-paced environments that may lack a clear playbook for success, involving significant “learning by doing.” Comfort with ambiguity and building systems from the ground up.

🏝️ Benefits

• A supportive team that works diligently and cares deeply.

• A comprehensive health benefits plan (exact details will vary by country).

• Flexible paid time off that staff members are encouraged to utilize.

• Allowances for desk setup and opportunities for learning and development.