Representative 3, Small & Medium Business Direct Sales – Outbound

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive monthly sales through outbound cold calling and lead generation efforts.

• Achieve and surpass sales objectives, close ratios, revenue goals, and multi-product business solution sales.

• Concentrate on acquiring new clients in the small and medium business sector, including advanced product sales.

• Create advanced-product sales documentation and work collaboratively with Sales Engineering and Customer Project Management on solution design and implementation.

• Provide digital assistance to sales customers via chat using the web portal interface.

• Handle multiple chat sessions simultaneously for order entry and sales inquiries.

• Offer testing and feedback on new products, incentives, systems, and sales-channel modifications.

• Generate sales through outbound cold calling and follow-up on telephone leads.

• Market Comcast Internet, Voice, and TV services to both new and existing small to mid-sized business clients.

• Meet set sales quotas and customer experience scorecard metrics.

• Manage customer interactions through lead generation, pipeline management, organization, communication, and active listening.

• Consult with business customers regarding applications, request referrals, and close web leads.

• Maintain regular, consistent, and punctual attendance.

• Work nights, weekends, variable schedules, and overtime as needed.

• Execute other assigned duties and responsibilities.

⛳️ Requirements

• Exceptional organizational skills.

• Quickly adapts and learns in response to changes.

• Basic proficiency in Excel.

• Strong verbal, written, and presentation (video) communication abilities.

• In-depth product knowledge and technical expertise.

• High level of integrity.

• Capability to manage a longer sales cycle.

• Proficiency in funnel management.

• Sales experience is mandatory.

• Experience with Fiber and Advanced Voice is preferred.

• CRM pipeline management experience is strongly preferred.

• Mobile sales experience is a plus.

• High School Diploma / GED is required.

• 5–7 years of relevant work experience.

• Regular, consistent, and punctual attendance is essential.

• Ability to work nights and weekends, variable schedules, and overtime as necessary.

🏝️ Benefits

• Targeted Commission: $16.83.

• Opportunity for significant earnings above targeted commission for those who exceed sales goals.

• Commission eligibility in accordance with the terms of an applicable plan.

• Best-in-class benefits for eligible employees.

• Personalized benefits options, expert guidance, and always-available tools to support employees physically, financially, and emotionally.