Représentant de compte

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver value to designated customers through technical support.

• Discover new product opportunities and promote them to current clients.

• Sustain revenue, maintain price capture, and ensure gross profit.

• Develop and nurture assigned business relationships.

• Evaluate treatment programs and account processes via regular testing and monitoring.

• Provide site and LMS/classroom training for plants within the territory and new customer locations.

• Generate new business and applications by formulating and executing sales strategies.

• Oversee account profitability, including pump settings, pricing, and accounts receivable management.

• Assess applications and processes to enhance safety measures.

• Address emergency call-ins during evenings and weekends.

• Diagnose, troubleshoot, and repair equipment as necessary.

⛳️ Requirements

• Bachelor’s degree in Science or a related technical discipline.

• Relevant experience may substitute for a technical degree.

• 1–3 years of industry experience, ideally in pulp and paper or water treatment sectors.

• Proven track record of resolving complex and non-routine technical issues.

• Experience in managing complex projects.

• Excellent relationship management capabilities.

• Capacity to learn and utilize new concepts and technologies.

• Ability to work independently and guide or mentor indirect reports.

• Experience collaborating with various organizational levels to achieve objectives.

• Strong verbal and written communication abilities.

• Familiarity with a consultative sales methodology.

• Proficient in spoken and written French.

• Availability for emergency call-ins during evenings and weekends.

• Residence within a one-hour commute of the mill is required.

• Solid technical and practical problem-solving skills.

• Demonstrated skill with hand tools and power tools.

• Strong mechanical aptitude with the ability to diagnose, troubleshoot, and repair equipment.

• Capability to safely operate, maintain, and choose appropriate tools for maintenance and repair tasks.

🏝️ Benefits

• Competitive salary.

• Comprehensive health, dental, and vision insurance benefits.

• Defined contribution pension plan.

• 401(k) retirement plan.

• Numerous opportunities for professional growth and career development.

• Reasonable accommodations provided during the recruitment process.