Repair Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• The GHRN Repair Consultant oversees the management of the repair process for the Good Hands Repair Network (GHRN) and addresses moderately complex repair challenges within the network.

• This role entails monitoring assigned tasks, documenting claim files, and addressing inquiries from shops, customers, and internal stakeholders.

• Selected individuals may also evaluate network performance and capacity to enhance the GHRN footprint.

• You will take on various responsibilities throughout your day, all of which require a certain level of expertise.

⛳️ Requirements

• A solid understanding of auto technical repair in a collision repair environment, including familiarity with repair methodologies and processes, as well as the ability to identify related and unrelated damages.

• Prior experience with an auto estimating program such as CCC One and a robust background in auto damage analysis (12 months preferred).

• Experience in writing estimates for insurance preferred shops or as an auto damage adjuster is advantageous.

• Knowledge of insurance policies, coverage options, and repair processes is essential.

• Candidates located in the Eastern or Central Time Zones are preferred.

🏝️ Benefits

• Competitive salary along with resources for ongoing development and career progression.

• Flexible scheduling and a time-off policy designed to support your work/life balance.

• Comprehensive initial and ongoing training to help you become proficient in your new position.

• Extensive benefits package that includes a 401K/pension plan, education reimbursement, and programs to assist you in balancing work with your personal life.