Renewals Specialist

This is a fully remote position, open to applicants in New Hampshire, +3 more states.

📋 Description

• Oversee and implement assigned OEM renewal initiatives across hardware, software, and service offerings utilizing Red River's CRM tool.

• Maintain Red River’s CRM system and provide updates on a rolling 120-day renewal forecast.

• Work closely with OEM partners, Account Teams, and Lifecycle Services teams to pinpoint upcoming renewals and assist in developing renewal strategies.

• Create and present renewal quotes in line with OEM pricing structures, contractual obligations, and customer entitlements.

• Collaborate with OEM partners to acquire pricing, confirm install base data, secure special pricing agreements, and address quoting inconsistencies.

• Register and monitor OEM special pricing requests and discount initiatives to enhance competitive renewal positioning.

• Ensure that renewal opportunities are properly documented in company systems while complying with defined forecasting and data quality standards.

• Track renewal timelines and proactively inform internal stakeholders of any risks, delays, or escalations.

• Assist in strategic renewal planning by providing insights on install base, renewal status updates, and guidance on OEM programs.

• Act as a subject matter expert in OEM renewal processes, licensing programs, maintenance contracts, and quoting procedures.

• Collaborate with internal teams to enhance renewal workflows, improve forecasting accuracy, boost operational efficiency, and refine reporting capabilities.

• Provide support to the broader renewals team with quote requests, OEM interactions, and renewal-related operational tasks as necessary.

⛳️ Requirements

• Minimum of 2 years of sales experience in the IT sector.

• Entry-level and advanced certifications in OEM training programs.

• Experience within a professional setting.

• 2-5 years of experience in IT Sales or a related field.

• A 4-year post-secondary degree or equivalent is preferred, though not mandatory for the position.

🏝️ Benefits

• Red River provides a competitive salary, outstanding benefits, and a remarkable work environment.