Renewals Representative, German Speaking

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee a substantial portfolio of renewal opportunities.

• Meet quarterly sales targets and facilitate the renewals sales process.

• Proactively reach out to customers and channel partners 90–120 days prior to expiration.

• Collaborate closely with field Account Executives on shared accounts.

• Create urgency among partners to ensure timely quotes and orders.

• Recognize churn risks early and escalate with suggested solutions.

• Maintain precise forecasting and pipeline management in Salesforce (SFDC).

• Conduct consistent outbound activities to safeguard revenue.

• Oversee and manage the complete renewals process.

• Partner with the account executive and channel team.

• Identify opportunities for cross-selling and natural expansion.

⛳️ Requirements

• 2–5 years of experience in renewals, sales, or account management (SaaS preferred).

• Comfortable handling a high-volume portfolio in: Commercial, Midmarket, and Enterprise sectors.

• Proven experience in selling through and alongside channel partners.

• Proficient in Salesforce (SFDC) and other CRM tools.

• Bilingual in both German and English.

🏝️ Benefits

• Sophos follows a remote-first working model.

• Employee-led diversity and inclusion initiatives.

• Annual charity and fundraising events.

• Global initiatives for employee sustainability.

• International fitness and trivia competitions.

• Global wellbeing days for employees to unwind and recharge.

• Monthly wellbeing webinars and training to support employee health and wellness.